Shipping & Returns
Shipping:
Domestic & International shipping is calculated at checkout. Shipping for rush orders is also calculated based on package size, quantity, destination, and deadline.
The shipping timeframe will be chosen at checkout, and you will be given a tracking number to follow the process.
Please allow for orders to ship within 1-3 weeks depending on stock and processing times. Please remember this is slow fashion with the planet’s health in mind. That means small batches and slow processes. We are doing our best to take conscious care of each individual customer to give them our high frequency garments as quickly and carefully as possible.
Thank you from the bottom of our hearts for understanding this process!
International Shipping
We have various FedEx and USPS international shipping methods available at checkout. Pattern Interrupt is not responsible for taxes, import duties, or customs fees incurred for goods shipped outside of the US. The customer is responsible for charges, even if the shipment is refused upon delivery. The time it takes to receive your package will depend on your customs office and clearance of your package.
If your package does not arrive, we will help you begin the process with your shipping provider to find the package, or request the refund of your insurance that is provided with every package. We are not responsible for lost items with the postal services, since it is a very rare occurrence when things go missing.
Returns & Exchanges
We do not offer returns, refunds, or exchanges. ALL sales are final. If you receive a product that is defective or damaged from shipping please contact us within 14 days of receiving your order, and we can assist you in starting the process of retrieving an insurance refund from USPS or FedEx.
All orders are very carefully inspected before putting any of our garments into the packaging. We make sure every print, stitch, shape, and design are to our high standards before we ship anything. Every drop of prints is produced in small limited batches, and individually packaged with love. With that being said, we will not let there be any reason for returns to be necessary other than your size being wrong.
It is essential to view all product details and consult sizing charts before placing an order.
If you find that the size is wrong, you now own an epic gift for your closest friend!
Please understand this is because we are creating conscientious & intentional small batch works of screen printed art. It is also much more environmentally friendly to not ship something back to us, creating an even larger carbon footprint.
Thank you from the depths of our hearts for understanding this!